Lady Grey01
Guided self-resolution at first contact
Tenants get walked through common fixes the moment they report — tripped switches, boiler resets, checked in the chat. Simple issues end there, the rest arrive as tickets with the groundwork already done.
CONVERSATIONAL REPORTING SYSTEM LAUNCHES IN AUGUST · PRE-REGISTRATION OPEN NOW CONVERSATIONAL REPORTING SYSTEM LAUNCHES SOONGet more at the price of FixFloClaim a 40% discount →
Conversational Reporting System — It shouldn't take more than 60 seconds between opening a ticket and taking action on it.
The Conversational Reporting System talks to your tenants first — all the information gathering and self-resolution happen before the property manager opens the ticket. So there's nothing left to chase.
Supported by
Outcomes that speak for themselves.
Cut unnecessary enquiries, eliminate incomplete tickets, and give tenants immediate, genuine attention, the kind that keeps them renewing instead of complaining.
1
window for all your maintenance needs
0
chasing for missing details
0
unnecessary enquiries
60s
all it takes to move each ticket forward
From first message to resolved ticket.
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Tickets arrive ready to act on
When it's beyond a quick fix, the full picture is already documented. Contractors get a ready-to-act summary — no chasing tenants, no back-and-forth calls.
See where tickets arrive03
Synced with your CRM
One-click push and pull between Lady Grey and your CRM, with automated coordination from reactive repairs to gas certificates and mid-term inspections.
See standalone vs. connected04
Built with social housing in mind
HHSRS flagging, legal timeline alerts, and full audit trails — the details Awaab's Law cares about, tracked in one place instead of a spreadsheet. So even an intern or apprentice won't miss a detail.
Ready to cut back-and-forth?
EARLY ADOPTER OFFER AVAILABLE UNTIL SEPT 30TH:
- 1Discounted pricing: 40% off for the first 3 months
- 2Priority support — 2-hour response time guaranteed
- 3Free onboarding
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